ABOUT US

COMPANY HISTORY

Chris Mayes, Founder and CEO of Med X Change, LLC has over 20 years of experience as a Physical Therapist Assistant working in various therapeutic settings including; home health care, outpatient rehab, orthopedics and long-term care. He is also a U.S. Air Force Veteran that served our country from 1990 to 1998 during Desert Shield/Desert Storm.

“In early 2007, I found myself transitioning from a treating practitioner to a Durable Medical Equipment (DME) Specialist marketing diabetic footwear, contracture management splints and custom seating systems to long-term care facilities. Over the years of providing DME to patients, clients, and facilities, it was becoming more and more apparent that Medicare, Medicaid, and private insurance companies were making serious changes and cutbacks. This resulted in a steady increase of denying patients the equipment that they so very much needed! As a frustrated service provider jumping through so many hoops to help the patients get approved for the equipment that they truly needed and still getting denied, it was obvious to me that we needed to offer an alternative solution. As a result of the funding cuts and a declining economy, I founded Med X Change, LLC in July of 2010. We are a Full-Service DME Company Specializing in New and Refurbished Medical Equipment offering our customers an improved quality of life at a discounted price!”

OUR MISSION

Our mission hasn’t changed from day 1 from when we opened our doors, “we are here to help people find the right mobility equipment based on their healthcare needs.” Every person that walk through our door is treated with respect whether you’re buying a walker or power wheelchair.

  • Provide Superior customer service
  • Treat every person with respect
  • Offer competitive pricing
  • Best sales and service staff in St. Louis
  • Provide Top Brands and equipment
  • Service is always done with a smile
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SHERRY PORZELT

Talk about promptness and fit the need of the customer. They went all out helping me. You work your entire life assisting others in the nursing industry and when it comes times for you to need assistance, the government social security you pay into does NOT help you with your needs. Medicare will not assist you but Med X Change, LLC came to my rescue.

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SARAH TORMALA FLOYD

Great products at a great price- wonderful to help people get the equipment they need at a price they can afford! Wonderful customer service!

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JAY WEAVER

Great service and great people!! I rented a scooter for a family member who was visiting St. Louis for the Memorial Day weekend on short notice. Scott not only answered my call after he had already left the office for the holiday weekend, but he opened up just to get our needed equipment then delivered it to us.